According to the definition of the International FM Association (IFMA), the world’s leading facility management organization, facilities management is: a multidisciplinary profession that seeks to maximize the performance of the physical environment through the integration of people, places, processes, and technologies. In summary, the scope of facilities management responsibilities can be categorized as follows:

Entrance and access, health and wellness, security, safety, energy, water, HVAC and owner and resident services

Facility management for large buildings and towers can and should be done through intelligent building management systems such as BMS and BAS, which not only reduces manpower costs but also provides greater reliability and accuracy.
The three main and important categories in facilities management include energy management, maintenance management, and hospitality management, each of which may be more important depending on the type of building and its use.

Energy management is one of the most current and sensitive topics in the world. By controlling the energy level of a building, in addition to being in line with sustainable development issues and having a positive social aspect, it reduces the costs of tenants, which provides a high level of satisfaction.

The second is that maintenance management in its modern and contemporary sense no longer means quickly repairing equipment that needs repair. Modern maintenance management means keeping equipment at its highest potential and getting the most out of it for the longest period of time and at the lowest possible cost.Maintenance activities can be classified into two groups: planned and unplanned, the first being related to ongoing and permanent maintenance, and the second being related to breakdowns and unforeseen events. Determining and managing the floating budget and the building maintenance budget are among the important duties of the maintenance manager.

The third category, namely catering management, is today considered a part of luxury services in complexes.
Catering management is a topic that should be considered in the early stages of design and construction of a high-rise building. Some of the subtopics of this section include:
– Cleaning; including the establishment of a laundry in the building and the daily cleaning department of the units
– Serving food and beverages in the units
– Providing transportation and tourism services
Swimming pool and sauna complex
– Massage and spa complex
– Fitness clubs
– Conference hall
– Event management and…

All three subcategories of facility services also have a significant impact on creating a positive role in building branding in terms of mental image and can greatly influence the premium pricing of units.